Use voice where typing gets in the way

Custom Voice AI for Field Operations

BusinessForward builds voice-enabled workflows for employees who cannot stop to type or navigate several screens. A worker can speak a question or update. The app can match records, check business data, explain the result, and prepare a real transaction — the selected action and its details, such as item, quantity, and project.

Production workflow

“Do we have enough of this material for Project Y?”
On device

Interpret the request

The app identifies the item and project without sending the audio away.

Checked

Use business data

QR Inventory checks the matching records and available inventory.

Explained

Return the result

The user gets a clear answer, based on a request the app has checked against the business records.

Two production workflow types

Ask a question or prepare an update.

Ask a business question

“Do we have enough of this material for Project Y?”

The workflow identifies the item and project, checks available inventory, and explains the result.

Perform a transaction

A worker speaks an update. The workflow matches the correct records, prepares the transaction, and allows confirmation before anything changes.

QR Inventory voice screen with the request Show me pumps ready to process.
Product screenshotA worker asks to see pumps using voice.
QR Inventory query results listing matching pumps and their available quantities.
Product screenshotThe app returns matching inventory records and quantities.

QR Inventory in production

Keep the audio on the device.

QR Inventory uses on-device voice AI on iOS and Android phones and tablets. Audio never leaves the device. If service is unavailable, the app holds the selected action and its fields until the connection returns.

Optional technical detail

See what stays on the device and what reaches the cloud.

The audio and the structured request are different. Only the structured request follows the normal application path to business data.

Read the on-device processing details
  1. The device processes the audio and interprets the request.
  2. The on-device model creates the same structured query the app produces from normal form fields.
  3. The app queues that query when no connection is available.
  4. When service returns, the cloud converts the structured query into SQL. SQL is the database request language.
  5. QR Inventory verifies the SQL before running it against the database.
  6. The app returns and explains the result.

Onboarding and training

Let users follow steps or ask for help.

Users can follow guided setup and transaction steps, moving forward or back as needed. They can also ask questions such as, “How do I track pallets of supplies?” or “Where is item X, and how much is at each location?”

The help works alongside the application's normal screens and human support.

Add voice to the existing process

Keep the software and its business rules.

Use normal screens

Keep forms and taps for employees who prefer them or for tasks that need visual review.

Add a voice path

Use voice when hands, motion, equipment, or field conditions make typing hard.

Confirm important changes

Let the worker review a prepared transaction before the application changes business records.

Questions operations teams ask

Common questions about devices, connections, and what voice can do.

Does audio leave the device?

No. In QR Inventory, audio never leaves the device. The app creates a structured request for the normal application workflow.

Which devices are supported?

QR Inventory uses its on-device voice AI on iOS and Android phones and tablets.

What happens when service is unavailable?

The app holds the selected action and its fields until the connection returns. It then continues the cloud and database steps.

Can a worker ask about existing business data?

Yes. QR Inventory can match the request to records, check inventory, and explain the result.

Can voice prepare a transaction?

Yes. The workflow can match the records and prepare a structured transaction for confirmation before anything changes.

Does voice replace the existing application?

No. It adds another way to use the application's existing fields, business rules, and records.

Start with one field task

Where does stopping to type slow the work?

Show us the question or update, the records it needs, and what should happen next.